(Wireless-NewsWire.Com, May 16, 2017 ) IVA is a computer-generated character (an avatar or a 3D animated persona) that deliver text-based or voice-based information and service assistance to customers via a kiosk, mobile, or website. It incorporates natural-language processing and domain knowledge that changes according to the content of the dialog between the virtual assistant and customer. IVA provides user with vital information on topics such as company details, including financial and investor-related details, product portfolios, and technology-related information. IVA acts as a company representative to interact with the customers to address their queries specific to the company.
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Publisher's analysts forecast the global intelligent virtual assistant market to grow at a CAGR of 54.32% over the period 2014-2019.
Covered in this report The report includes the present scenario and the growth prospects of the global intelligent virtual assistant market for the period 2015-2019. On the basis of end-user, the market is categorized into two segments: - Large enterprises - SMEs Large enterprises and SMEs are further classified into: - BFSI - Government - Retail - Travel - Others
Publisher's report, Global Intelligent Virtual Assistant Market 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the Americas, APAC, and EMEA; it also covers the landscape of the market and its growth prospects in the coming years. The report includes a discussion of the key vendors operating in this market.
Key regions - Americas - APAC - EMEA
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Key vendors - Anboto Group - Creative Virtual - CX Company - Ecreation - eGain - Eidoserve - H-care - Inbenta Technologies - Next IT - Nuance Communications - Synthetix - Viclone
Market driver - Multichannel virtual assistant - For a full, detailed list, view our report
Market challenge - Lack of standardization - For a full, detailed list, view our report
Market trend - Holographic virtual assistant - For a full, detailed list, view our report
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