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(Wireless-NewsWire.Com, October 08, 2016 ) With the extensive proliferation of mobile device users across the globe, the necessity for competent communication becomes essential. Pertaining with this, rise in the number of mobile workforce around the world followed by the need to be ubiquitously connected with one another for ensuring business continuity has escalated the demand for enhanced communications and collaboration techniques to be incorporated. Thus, the high extent of convenience provided by organizations to boost employee productivity and enable augmentation of business productivity has facilitated the enterprises and Small and Medium Businesses (SMBs) to expansively consider mobile UC&C solutions within their organizations.
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Over the years, the communication techniques have evolved and have been rapidly progressing. Additionally, these widespread advancements in the unified communication methods have expansively enriched the experience of the users. With evident enhancements in business aspects obtained from mobile UC&C solutions, enterprises and SMBs have been intrigued to continue and enhance their profitability through these mobile UC&C services. Mobile UC&C provides massive-scaled comprehensive unified solutions for employees to be well connected and collaborated in intra-office communication and inter-office communication regardless of their location and to concurrently assist their clients for leveraging their business value. The mobile UC&C solutions provide a diverse set of communication and collaboration tools, which include voice solutions; audio, web and video conferencing; and instant messaging, video chats, voicemails, and email facilities to all the users accessible from anywhere over the mobile devices. Moreover, the Voice over Internet Protocol (VoIP) subscribers and Internet Protocol Private Branch Exchange (IP PBX) users are extensively benefiting from the usage of these solutions.
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Presently, hosted mobile UC&C solutions and Session Initiation Protocol (SIP) trunking are broadly being adopted by the users to tactfully extend their market presence. Further, the onset and provision of these pervasive services has enabled the mobile UC&C suppliers, communication service providers, cloud vendors, and third-party hosts to offer exclusive customized mobile UC&C solutions precisely suiting the user’s needs. Thus, mobile UC&C plays the most crucial role in aiding organizations to leverage businesses and take timely business decisions. The major vendors of the global mobile UC&C market are Alcatel Lucent, Microsoft Corporation, Cisco Systems, Inc., Genband, and IBM Corporation. The major forces driving this market are the increasing trend of BYOD and virtualization of workforce in organizations, mounting demand for optimized workflows, lower total cost of ownership in implementing these solutions, and the rising demand for attaining competitive advantage among businesses.
MarketsandMarkets broadly segments the mobile UC&C market by region: North America (NA), Europe, Asia-Pacific (APAC), Middle East and Africa (MEA), and Latin America (LA); by solution: conferencing, unified messaging, voice solution, and content and collaboration; by service: implementation and integration, training and support, consulting, and managed services; by deployment type: cloud and on-premises; by user type: enterprises and SMBs; by industry vertical: Banking, Financial Services, and Insurance (BFSI), healthcare, public sector, telecom and IT, retail, media and entertainment, transportation and logistics, and others.
MarketsandMarkets forecasts the global mobile UC&Cmarket to grow from $5.15 billion in 2014 to $17.38 billion by 2019, at a CAGR of 27.5%. In regions, NA is expected to be the biggest market in terms of market size, while Europeand Asia-Pacific (APAC) are expected to experience increased market traction, during the forecast period.
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