(Wireless-NewsWire.Com, October 18, 2013 ) SAN DIEGO, CA, October 18, 2013 – The Technology Services Industry Association (TSIA), the leading association for today’s technology services organizations, will bring the world’s top services industry experts together under one roof at Technology Services World (TSW) 2013 Service Transformations, being held at the ARIA Resort in Las Vegas October 21-23. TSW is the premier source of peer learning, networking, and idea sharing within the technology services sector.
At TSW 2013 Service Transformations, presenters will deliver provocative dialog on the top issues facing services executives today, offering definitive guidelines for reorienting a maturing tech industry for a new phase of growth.
The solutions providers that will converge in the world-renowned TSW EXPO cover a broad range of applications and services that organizations can leverage to take their services operations to the next level of performance. The partial roster of participating providers includes: BILL ROSE I.N.C., Citrix, Clarabridge, Compuware, Coveo, CSS Corporation, DB Kay & Associates, DG Associates, FinancialForce.com, Frank J Rich & Associates, GeoFluent® by Lionbridge, Get Satisfaction, Impact Learning Systems, Insights53 Inc., ISOdx Solutions, Jive Software, Kextil, Kotler Marketing Group, Lithium Technologies, LivePerson, LogicNets Inc., LogMeIn, MARKETii, NetSuite, OKAS Consulting, Pretium Partners Inc., PwC, Service 800, ServiceSource, ServiceXRG, Stone Cobra, Sykes Enterprises Incorporated, SYSTRAN Software, Tenrox by Upland, The Verghis Group, Think Big Analytics, TSANet Inc., Value & Pricing Partners LLC, Verint Systems, and Vidcie by Looxcie.
Ten of the exhibiting companies and their customers will also deliver case-study sessions highlighting collaboration between service practitioners and their providers, and will be featured in the “Services Technology Advantage” track on October 22 at 9:45 a.m. The scheduled sessions include presentations by: CSS and Palo Alto Networks; Compuware and Surgical Information Systems; FinancialForce.com and GL Noble Denton; Get Satisfaction, Blackbaud, and Koodo; Kextil and Tokyo Electron America; NetSuite and Kronos; PwC and HP Enterprise Group; ServiceSource and Blue Coat Systems; Think Big Analytics and HGST; and Verint Systems and VWR International.
“TSW EXPO Theater Solution Sessions” will take place in the TSW EXPO on October 22, featuring presentations from Jive Software, LivePerson, and Sykes Enterprises Incorporated.
From CRM solutions to call center monitoring, remote support/diagnostics to agent scheduling, knowledge management systems to PSA tools, and much more, the TSW EXPO delivers the industry's most innovative solutions that help services organizations to thrive. More information on TSW 2013 Service Transformations can be found at www.technologyservicesworld.com, while TSW EXPO details can be found at www.technologyservicesworld.com/expo.
About TSIA
The Technology Services Industry Association (TSIA) is the world's leading organization dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class business frameworks, best practices based on real-world results, detailed performance benchmarking, exceptional peer networking opportunities, and high-profile certification and awards programs. TSIA corporate members represent the world’s top technology companies as well as scores of innovative small and midsize businesses in four major markets: enterprise IT & telecom, consumer technology, healthcare & healthcare IT, and industrial equipment & technology. TSIA’s editorial blog, Inside Technology Services, is widely recognized by technology service professionals for providing thought leadership and insights into industry trends and best practices. Visit us at www.tsia.com, follow us on Twitter @TSIACommunity, or like us on Facebook and the TSIA Books Facebook page.
# # #
TSIA
Suzanne Hite
410-774-5322
suzanne.hite@tsia.com
Source: EmailWire.Com
|